Karen Marie Wilding

Karen Marie Wilding Karen Marie Wilding, President
Senior Director, Quality & Value Based Care
University of Maryland Medical System & UM Quality Care Network
Adjunct Faculty, Health IT Program, Community College of Baltimore County


Karen Marie Wilding is the Senior Director of Quality & Value Based Care for the University of Maryland Quality Care Network (UM-QCN) at the University of Maryland Medical System (UMMS). Her professional focus is geared towards achieving and maintaining transformation in care delivery with an emphasis on data driven care and operations.

Karen joined University of Maryland in 2009. In her present role, she directs activities for value based care programs that support the system-wide strategies of population health management and healthcare delivery redesign. Her teams are focused not only on improving performance for quality measures and health outcomes but also ensuring sustainable patient-focused workflows that achieve practice transformation.

Karen works closely with all of the UM hospital affiliates, employed providers and other affiliated provider groups to ensure cost savings, quality and consistency in care are realized throughout these programs.

Prior to her current role, she was the Director of Operations for the UMMS Information Services & Technology department; a portfolio that included over 500 employees and contractors, an annual operating budget of over $110 million and multi-million-dollar capital investments in software and technology. She has held several other management roles within the UMMS enterprise. Notably, she managed the UMMS Meaningful Use Program for all Eligible Hospitals (EH) and Eligible Providers (EPs), which has achieved over $50 million dollars in incentive payments since 2012.

For over the last ten years, she has organized and led transformation projects for Academic, Community, Critical Access and Ambulatory care settings across the country, which include several life-cycles of full hospital conversions, CPOE, revenue cycle, device integration and clinical documentation. For her efforts, she was acknowledged with a nomination for the inaugural year (2017) of the HIMSS Most Influential Women in Health IT Award.

Prior to entering health IT, Karen worked as a Clinical Research Coordinator in Cardiology and was licensed as an EMT. She is the former Executive Director of an international non-profit organization that focused on improving pediatric and maternal health in the developing world through the implementation of innovative and self-sustainable health improvement programs.

Karen has held an adjunct faculty appointment with the Community College of Baltimore County (CCBC) in the Health Information Technology Program since 2010. An original HITECH Community College Consortia Program recipient, she participated in the development of this new program for the college. Since inception, the program has provided education to hundreds in the Baltimore/DC area, seeking to expand skillsets and join the Health IT profession. Most recently, Karen assisted with a successful EARN grant bid, a DLLR program to strengthen strategic workforces across the State of Maryland.

She is actively engaged in the Health Information Management Systems Society (HIMSS) and has presented several times on her work around workforce management and health IT regulations for this international organization. Karen is the President of the Board of Directors for the Maryland Chapter. With her leadership, the Maryland chapter continues to support professional development programming efforts statewide. In 2016, she was named a member of College of Healthcare Information Management Executives (CHIME), an executive organization that supports innovation and improved health in our communities. She attended The George Washington University in Washington D.C.

Karen resides near Annapolis, Maryland with her husband and two children.